Payment Options
We currently accept Paypal for payment at Tickety Bu.
Fabrics
Bamboo Velour
70% viscose from bamboo / 30% organic cotton
Oeko-Tex certified, this fabric is heavy, very luxurious and has a slight sheen to it. It is milled specifically for use in my products with special attention to a heavier weight and more drape.
Bamboo Terry
70% viscose from bamboo / 30% organic cotton
Oeko-Tex certified and milled with specific attention to stretch and softness.
Bamboo Fleece
70% viscose from bamboo / 30% organic cotton
Oeko-Tex certified, slightly heavier than the other fabrics we use and extremely plush.
Bamboo French Terry
70% viscose from bamboo / 30% organic cotton
Oeko-Tex certified, similar to fleece, but has flat loops on one side, it is quick to absorb and very plush as well.
The raw bamboo used in Tickety Bu products is certified by OCIA as organic under “wild crops” and certified organic under “organic farms”. The bamboo fibers contained in the fabric used are produced in a closed loop process and have passed Oeko-Tex Standard 100, which is a leader when it comes to testing for harmful substances. It has also been certified by SGS (the world’s largest inspection, verification, testing and certification company) to have more anti-bacterial properties than other viscose from bamboo.
Hand Dyed Items
All Tickety Bu products are hand dyed, and as a result are unique and one of a kind. All dyes used are the highest quality fiber reactive procion dyes. Slight variations in the dye are a normal part of the dying process and not considered flaws. Colorways can vary from piece to piece. Colors can also vary within the piece, which is part of the dyeing process and not considered a flaw. Photographs are color correct, but can appear different from monitor to monitor. Therefore, returns cannot be made based on color.
Care Instructions
Machine wash, tumble dry unless otherwise specified. The use of wool dryer balls will speed drying time and keep your Tickety Bu items soft and supple.
Returns
Unused items may be returned for a refund, excluding shipping costs, within 14 days.
Everything Tickety Bu is hand made so items may vary very slightly from one to another. I stand completely behind my craftsmanship and all are guaranteed for 30 days. If you have any problems with defects, please alert me immediately. If it is past 30 days, I will do my best to repair the item. All repair or replacement decisions will be under the discretion of Tickety Bu. Shipping for repairs past the initial 30-day guarantee will be the responsibility of the customer. I’m easy to work with and very fair, please email me with any concerns.
Custom Orders
Custom orders will not be billed until work can begin. All details must be determined before work will begin and most will ship within 7 days of receiving payment.
Custom orders that include dyeing will receive a picture of the dyed fabric for review prior to the completion of the item. I calibrate my computer monitor and match photo colors to the actual fabric. However, I cannot ensure that your monitor will accurately represent the colors in the fabric therefore I cannot guarantee color or accept returns based on color.
Packaging and Shipping
Items are packaged in biodegradable and/or recyclable materials. Please reuse when you can and recycle when appropriate.
Domestic shipping will be USPS, first class, parcel post or priority mail, and include delivery confirmation. International customers, shipping will be international first class or priority depending on package weight. I strongly encourage customers purchase shipping insurance, please contact me if you would like this option. I am not responsible for packages once they are shipped. All shipping charges collected that are over $2.00 more than actual shipping costs will be refunded. Orders ship out within 48 hours of payment. If there will be any delay in shipping, I will contact you immediately.
